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Privacy Policy

1. Information We Collect

1.1 Account Information:

• Email address
• Name (optional)
• Phone number (for payment verification)
• Company name (optional)

1.2 Payment Information:

• Processed securely through Razorpay
• We do not store credit card or UPI details
• Billing address for GST invoices

1.3 Usage Data:

• Number of scans performed
• Extension usage statistics
• Feature preferences
• Browser type and version

1.4 Resume Data:

• Temporarily processed for scoring
• NOT stored permanently
• Deleted immediately after processing
• Never shared with third parties

2. How We Use Your Information

• To provide and maintain our Service
• To process your subscription payments
• To send service updates and notifications
• To provide customer support
• To improve our AI algorithms (anonymized data only)
• To comply with legal obligations

3. Data Storage and Security

3.1 Storage Location:

• Primary servers: AWS Mumbai (ap-south-1)
• Backup: AWS Singapore (ap-southeast-1)
• All data remains within India for Indian users

3.2 Security Measures:

• 256-bit SSL encryption for all data transfers
• AES-256 encryption for stored data
• Regular security audits
• Two-factor authentication available
• ISO 27001 compliance (in progress)

4. Data Retention

Data Type	Retention Period
Account Information	Until account deletion + 90 days
Payment Records	7 years (legal requirement)
Resume Data	Immediate deletion after processing
Usage Logs	90 days

5. Your Rights Under GDPR and DPDP Act 2023

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent at any time

To exercise these rights, email: privacy@resumescan.ai

6. Third-Party Services

We use the following third-party services:

• Razorpay: Payment processing (View their privacy policy)
• AWS: Cloud hosting (SOC 2 compliant)
• Google Analytics: Usage analytics (Anonymized)
• OpenAI: AI processing (Data not used for training)

7. Cookies and Tracking

We use cookies for:

• Authentication and security
• Remembering preferences
• Analytics (with consent)

You can disable cookies in your browser settings, but some features may not work properly.

8. Data Breach Notification

In case of a data breach, we will:

• Notify affected users within 72 hours
• Report to relevant authorities as required by law
• Provide information about the breach and mitigation steps

9. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal data from children. If you are a parent and believe your child has provided us with personal data, please contact us.

10. International Data Transfers

If data is transferred outside India, we ensure:

• Adequate protection through contractual clauses
• Compliance with GDPR standards
• Data localization for Indian residents when required

11. Marketing Communications

• Opt-in required for marketing emails
• Easy unsubscribe in every email
• No selling of email lists to third parties

12. Data Protection Officer

For privacy concerns, contact our DPO:

• Email: dpo@resumescan.ai
• Phone: +91-9891698505
• Address: 123, Tech Park, Bangalore - 560001

13. Changes to Privacy Policy

We may update this policy periodically. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance.

14. Consent

By using ResumeScan AI, you consent to:

• Collection and processing of data as described
• Transfer of data to secure cloud servers
• Use of cookies for functionality

15. Contact Us

For privacy-related questions:

• Email: privacy@resumescan.ai
• Phone: +91-9891698505
• Address: Noida - 201306, India